Am Gendarmenmarkt | Berlin
Somana Host (Reception & Practice Management)
Full- or part-time
|
Permanent
Your Role
As the first point of contact at Somana, you're the face of our health studio. With your friendly and professional manner, you make sure our visitors feel welcome from the very first moment. You organize appointments, keep the reception area running smoothly, and support the team in ensuring smooth day-to-day operations. In doing so, you play a key role in creating a positive atmosphere for both clients and colleagues.
Your Responsibilities
Warmly welcome and look after our clients, patients, and guests.
Independently plan, coordinate, and send reminders for appointments using our practice management software.
Handle phone and email inquiries and receive incoming mail.
Support administrative tasks: member management, prescription intake, billing preparation, and material ordering.
Organize small events or info days at the Health Club.
Work closely with our interdisciplinary team and support day-to-day operations.
Who This Job Is For
You bring experience at the front desk of a medical facility (e.g. a physiotherapy or medical practice, clinic, or health center) or in hospitality.
An open, service-oriented, and friendly manner.
A talent for organization, reliability, and a good sense for how processes run smoothly.
Team spirit and a positive presence.
Enthusiasm for health, wellbeing, and Somana's mission.
Experience as a receptionist at a physiotherapy practice is a plus (especially experience with Theorg, Doctolib, or other practice management software).
What You'll Find With Us
A meaningful mission: You play an important role in getting our clients excited about a healthy lifestyle.
Growth and development: We support you with training and give you room to develop new skills, beyond the front desk too.
Modern equipment: Digital tools and a high quality work environment make your day to day easier.
A culture that inspires: Appreciation, transparent communication, and team spirit are a given for us.
Room to shape things: Your ideas for better processes and new approaches at reception are welcome.
A healthy environment: Drinks, a relaxed atmosphere, and the chance to use our training and wellness offerings yourself.
Benefits with real value:
Deutschlandticket (€59): We cover your monthly public transport ticket.
Meal allowance (€110): Up to €6.90 per day for your meals.
Wellness (€50): Massages, or alternatively a €600 annual vacation allowance.
Urban Sports Club (€49): Access to nationwide training, including yoga, fitness, swimming, dance, and more.
Mental Health (€50): Coaching, training sessions, or digital tools for stress management.
